Shipping Policy

SCHLIESSEN

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Shipping Policy

LOGISTICS RANGE
The range reaches United States of America (including Alaska, Hawaii and APO, EPO, DPO address), and Canada, Australia, EU and many other countries around the world.

SHIPMENT SCHEDULE

Delivery time: Total Delivery Time = Processing Time + Shipping Time
Processing Time: Before shipping your order, normally we need 24-48 Hours to prepare your products, do strict quality-control tests and carefully package the items. So the processing time is separate from the shipping time.
The parcel will be sent out from H.K, China.:

Shipping time:
1. Standard Shipping: usually 7-15 business days.
We will update the tracking number by email after the order shipped, and you can also find the tracking number on your account.
Delivery time may vary, especially during the peak periods, please be more patient.
*If the package does not arrive in time, please contact us within 5 months after delivery and our agent will respond to you within 48 hours. Please note that overdue requests may not be accepted.

Asking for forgives for any inconvenience

The shipping time is up to multiple factors, like the destination country, custom, weather and so on, which is really hard to control. This is what we are working on all the time to make it better and improved.

 Free Shipping Worldwide For Orders Over 3 Pairs
Countries Delivery Time (Natural Days) 
Germany, United Kingdom, France, Italy, Spain, Japan, Malaysia, Japan, Korea, Philippines 7-10 Days
United States,  Norway, Singapore, Sweden, Austria,  Belgium, Ireland, Turkey, Portugal, Luxembourg, Thailand, New Zealand, , Switzerland, Denmark, Canada, Ireland, Australia, Canada, Hungary, Ireland, Estonia, Cyprus, Slovakia 8-15 Days
Finland, Greece, Norway, United States Minor Outlying Islands (Puerto Rico, Virgin Islands,British, Virgin Islands), Croatia, Lithuania, Latvia 15-25 Days

TRANSPORTATION FEE

ABOUT SHIPPING FEE
Free shipping over 3 pairs!
Include Malaysia, Singapore, Japan, Korea, Philippines, Israel, North Korea, Kazakhstan, Spain, Ireland, Italy, Portugal, Russia, Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, France, United Kingdom, Hungary, Lithuania, Luxembourg, Netherlands, Poland, Serbia, Sweden, Slovenia, Svalbard and Jan Mayen, Slovakia, Ukraine, United States, Canada, Mexico, Panama, Belize, Australia, New Zealand, Chile

Not provide free shipping: 
United Arab Emirates, Kuwait, Qatar, Saudi Arabia, Turkey, Finland, Greece, Norway, United States(Alaska, Guam, Hawaii, Puerto Rico, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific), Virgin Islands,British, Virgin Islands, Fiji Islands, Guam, United States Minor Outlying Islands 

Shipping Method
We only offer Standard Shipping now.

We appreciate your patience and remain committed to delivering your orders as soon as possible.

Customs Charges/Taxes
Customers are responsible to pay any applicable inbound duties, taxes, and any other fees which your local authority deems appropriate (customs tax, import duties, VAT, etc.). The price of the goods on our site is not included these fees. These fees are paid to your local carriers or government and are not collected by EveVeye, and thus cannot be refunded. Please pay attention to the customs of your country before placing an order Please pay attention to the tariff policy of your country before placing an order, if necessary, please cooperate with customs clearance. Since we are unable to advise the amount of these fees might be, we recommend you contact your country’s customs office.

Order Tracking
You can always refer to the link in the shipping notification email for the whereabouts of the parcels. Or you can visit our Track Order page to follow the shipment.

Wrong Address
When filling in the order information, please confirm that the address is correct and can be delivered. Please note that it is the responsibility of the buyer to enter the delivery address correctly. If you find that the address is wrong after placing an order, please contact us in time to change the address. After we have processed and shipped the package, we cannot redirect the order to another shipping address. The only thing we can do is wait for the package to be returned to us after it failed to be delivered due to the wrong address. Once returned, we will notify you of this update by email. You can ask us to ship it again to the correct address, or we can refund you minus the shipping cost. If you need to reship, the shipping cost will be borne by you.